failed saving the movie??

failed saving the movie??

Postby joolsmoore » Tue Feb 08, 2011 1:19 am

I'm having trouble saving any movie on the full version... It worked with the free version, but now I'm not able to save any video getting the message "Save error: failed saving the movie. There was a problem writing this asset because the data is invalid and cannot be viewed or played."

Please advise on this problem ASAP
joolsmoore
 

Re: failed saving the movie??

Postby xyster » Tue Feb 08, 2011 8:02 am

I'm sorry to hear you are having trouble with the proper operation of TimeLapse. I hope we can resolve this quickly.

Please provide the following information so we can resolve this issue as quickly as possible:

1. version of iOS
2. The settings you are using
xyster
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Re: failed saving the movie??

Postby Carlos » Tue Feb 08, 2011 3:52 pm

I keep having the same problem

iPhone 4 with iOS 4.2
rear camera
1 sec
two sec after tap
2500 photos
flash off
no processing
discard photos large 24fps

please help
Carlos
 

Re: failed saving the movie??

Postby xyster » Tue Feb 08, 2011 6:03 pm

I just tried these exact settings on my phone without a problem.

How much free space do you have on your device before you start the session?

I think the easiest way to check this is to attach the phone to your computer and see what iTunes reports.
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Re: failed saving the movie??

Postby nickciontea » Tue Feb 15, 2011 9:50 am

similar set up as above..

this happens to me about every 3-4 movies..

big time :(

i love wasting 4 hours
nickciontea
 

Re: failed saving the movie??

Postby xyster » Tue Feb 15, 2011 10:24 am

nickciontea, can you provide the information requested in the previous posts to assist me in finding the problem?
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Re: failed saving the movie??

Postby nickciotnea » Tue Feb 15, 2011 10:51 am

rear camera
back to back
6 seconds after tap
stop at designated time ( i change this all the ime)
flash off
process (sm)
discard photo
video Large @ 24 + audio (ive done 30 and no audio as well)
dark display
completion sound
nickciotnea
 

Re: failed saving the movie??

Postby xyster » Tue Feb 15, 2011 11:06 am

Thanks for that. Can you also check how much free space is available on your device?
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Re: failed saving the movie??

Postby nickciontea » Tue Feb 15, 2011 11:37 am

5gb
nickciontea
 

Re: failed saving the movie??

Postby xyster » Tue Feb 15, 2011 12:23 pm

Thanks. I will look into the issue.
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Re: failed saving the movie??

Postby xyster » Sat Feb 19, 2011 5:45 pm

So far this problem is not occurring for me at all. I've performed several long sessions without any problems. I will continue trying but in the meantime perhaps additional information could be helpful.

1. Is the iPhone jailbroken?
2. Do you have any other app running in the background? A music player perhaps?
3. Are you receiving SMS/text messages or e-mail during the session?
3. Is the iPhone stationery or is it in a car?
4. Is the iPhone plugged in to a power source?
5. Is there anything else you think might be relevant?

Thanks.
xyster
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Re: failed saving the movie??

Postby sonicoliver » Sun Feb 20, 2011 7:13 am

I've made 3 attempts at using this app, twice it failed to save (said it was corrupt data or something)

First time was fine, but it was only 30 frames, the default settings.

Second time it failed, but the battery had run out... so when I went back into the app it asked if I'd like to save the previous session, of course I said OK but it failed. There was about 800 frames taken.

Third time I received a call about 300 frames in... I relaunched the app, tried to save and failed.

VERY ANNOYING.

I've chosen the setting "keep photos", so that at the very least I'll be able to create the video myself if it fails. I was really hoping for a more robust app to be honest as it's not so much the times when I can set up properly, enable airplane mode, have it plugged in to a power source... I wanted to be able to capture spur of the moment things... crowds, clouds, water... wherever life put me at the particular moment.

I'll keep playing, but a bit dissapointed for a paid app to have such a big problem like this.

iPhone 3GS, latest OS... bla bla bla
sonicoliver
 

Re: failed saving the movie??

Postby xyster » Sun Feb 20, 2011 9:20 am

sonicoliver,

I appreciate your frustration. At the same time, you seem to be experiencing a different problem. In your case, the photo session is being abruptly interrupted as a result of a phone call or a battery dying out. I think I have a solution for these kinds of interruptions and I hope to submit a new version of the app to Apple in the near future to address these special circumstances.
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Re: failed saving the movie??

Postby xyster » Tue Mar 01, 2011 7:33 pm

This issue is now addressed in TimeLapse 4.1.1
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