TimeLapse FAQ
  1. General
    1. Where is the documentation?
    2. I registered for the support forum but did not get an activation e-mail, what do I do?
    3. What is the difference between TimeLapse and TimeLapse - Free?
  2. Capturing a time lapse
    1. What does 'TIME SPEEDUP' mean?
    2. How do I set a photo interval instead of a setting TIME SPEEDUP?
    3. What does 'SHUTTER SPEED' mean?
    4. What is the difference between Video and Stills capture mode?
    5. Stills (photo) capture mode crashes shortly after starting. What do I do?
    6. What is Smart Exposure and where do I find it?
    7. What resolution does TimeLapse capture at?
  3. Working with Galileo by Motrr
    1. What is Galileo?
    2. Where are the Galileo settings?
    3. How do I get Galileo to rotate counter clockwise?
    4. How do I keyframe Galileo motion?
  4. Managing and sharing time lapse sessions
    1. How do I delete a time lapse capture?
    2. How do I save a time lapse capture to the photo library?
    3. How do I upload to YouTube, Vimeo, etc.?
    4. The video I uploaded to YouTube is only 720p, why?
    5. The video I uploaded to Vimeo is only 720p, why?
  5. TimeLapse on Jailbroken devices
    1. I've jailbroken my device, will TimeLapse work?
    2. What Jailbreak system tweaks are incompatible with TimeLapse?
  6. Troubleshooting
    1. I started a capture session that got interrupted and now I'm afraid to lose my video. What do I do?
    2. TimeLapse is misbehaving on startup. What do I do?
    3. I re-installed TimeLapse - Free, where did my purchases go?
  7. Everything else
    1. I created a really cool TimeLapse. Can I post it on your forum?
    2. TimeLapse is awesome!
    3. TimeLapse is not so awesome
    4. I have question that is not answered here...
    5. I want a refund, how do I get it?



  1. General
    1. Where is the documentation?
      • At present, there is no comprehensive documentation. It would take time away from developing and improving TimeLapse and would be very quickly outdated and misleading. This FAQ should answer the most frequently answered questions. If you can't find the answer to your question in the FAQ you are invited to post your question in the TimeLapse support forum.
    2. I registered for the support forum but did not get an activation e-mail, what do I do?
      • The activation e-mail has likely been put in your Spam/Junk folder. If you still cannot find it there, you can request account activation on twitter @xysternet.
    3. What is the difference between TimeLapse and TimeLapse - Free?
      • TimeLapse is the full paid version of TimeLapse. TimeLapse - Free is free but limits the duration of the produced videos. In-app purchases are available in the TimeLapse store to remove the limits. Purchasing TimeLapse unlimited will make TimeLapse - Free functionally equivalent to the paid TimeLapse and costs the same.
  2. Capturing a time lapse
    1. What does 'TIME SPEEDUP' mean?
      • Time lapse videos are all about showing the world change at a faster pace than normal - as if you can press a fast forward button. The time speedup setting is how you control how much faster you want to world to go. A time speedup of 2 will show the world changing twice as fast as normal. A time speedup of 100, will show the world changing a hundred times faster.
    2. How do I set a photo interval instead of a setting 'TIME SPEEDUP'?
      • Sometimes it can be preferable to set the photo capture interval instead of the time speedup. To do this, double tap the TIME SPEEDUP panel title to change it to a photo interval setting. Hint: You can do something similar with the 'FINAL VIDEO LENGTH' setting.
    3. What does 'SHUTTER SPEED' mean?
      • TimeLapse can simulate long exposure photography by taking multiple photos over a longer duration of time and combining them into one. In time lapse photography, this can yield fluid motion effects (like car headlight streaks over a busy highway). The shutter speed setting, sets the long exposure time (in seconds) to simulate.
    4. What is the difference between Video and Stills capture mode?
      • The difference is in the way the camera operates in very much the same way that dedicated photo cameras operate differently than video cameras. Because of the differences in the requirements the two modes have different tradeoffs. In general usage, still cameras generally have more time to operate and ensure things like correct exposure, focus, white balance and low light boost. Video cameras on the other hand, to keep frame rates constant, have less time and so have higher chances of not having time to the ensure the same things so you can get blur, odd lighting, etc. Also video capture may be subject to various motion estimation algorithms to smooth out shaky video (the wavy effect you see when you rapidly move the camera when taking a video). The generated image quality is also different because the individual quality of a single video frame is less important when you see it for a 30th of a second.Video mode is more flexible because of its speed (30 frames per second vs. less than 1 reliable FPS for stills). This speed also allows simulating manual exposure by compositing multiple frames into one.
    5. Stills (photo) capture mode crashes shortly after starting. What do I do?
      • Power cycle your device. Press and hold the power button (at the top of your device) and then slide to power off the device. Once off, press the power button to power on again. Sometimes iOS exhausts all available photo resources and this seems to be the only way to remedy the problem.
    6. What is Smart Exposure and where do I find it?
      • Smart Exposure is a TimeLapse feature that practically eliminates the dreaded "time lapse flicker". One of the challenges of time lapse photography is how to deal with the large variations in lighting that can often occur when capturing a time lapse video over a long duration of time. There are a few approaches to solving this problem. The first is by locking the camera's exposure - the drawback is that if lighting changes dramatically (like in a sunrise) part of the video will be too dark and/or part of the video will be washed out. The second approach is to let the camera auto expose every capture frame - the drawback is that you can often end up with an unappealing flicker in the final video because of the changing conditions and the camera's auto exposure not exposing every photo exactly the same even when lighting conditions are similar. TimeLapse bridges these two approaches by letting the camera auto-expose each shot and then ensures that its brightness does not deviate too much from previous shots. The result is a beautiful flicker free video with no underexposed or overexposed frames.
      • In some cases, you may want to disable Smart Exposure. For example, if you want to lock exposure to achieve a certain effect, or you have full control of the lighting and would prefer to extend your device's battery lifetime. When framing the shot, tap the page curl in the upper right corner to reveal the Smart Exposure setting.
    7. What video resolution does TimeLapse record at?
      • The same resolution that the Apple camera app records at. TimeLapse captures at the maximum resolution available for the device and camera - In normal (not 4K) mode, the typical resolutions are 720p or 1080p. In 4K mode, the recorded video will be at the full photo resolution of the camera. For example, on iPhone 5 and iPhone 5S, the recorded video will have a resolution of 1080p or 3264x2448 in 4K mode.
  3. Working with Galileo by Motrr
    1. What is Galileo?
    2. Where are the Galileo settings?
      • Connect your iDevice to your Galileo. In the case of the 30-pin Galileo, place your phone in Galileo. If you have a BLE Galileo, ensure Bluetooth is enabled on your device and twist Galileo to establish the connection. Once connected frame the capture session - a Motrr 'M' button will appear in the framing view to let you set the pan & tilt settings.
    3. How do I get Galileo to rotate counter clockwise?
      • Tap the circular arrows next to the pan & tilt rotation values to the rotation direction.
    4. How do I keyframe Galileo motion?
      • This cannot be done yet. It is something that will show up in a future version of TimeLapse.
  4. Managing and sharing time lapse sessions
    1. How do I delete a time lapse capture?
      • In the Library tab, tap edit. Select the session to delete. Tap the trashcan in the bottom right.
    2. How do I save a time lapse capture to the photo library?
      • In the Library tab, tap edit. Select the sessions to save. Tap the action button in the bottom left, select Save.
    3. How do I upload to YouTube, Vimeo, etc.?
      • In the Library tab, tap edit. Select the video to upload. Tap the action button in the bottom left, select YouTube, Vimeo, etc.
    4. The video I uploaded to YouTube is only 720p, why?
      • Sometimes it takes time for YouTube to process and display the higher resolution videos. Give it some time.
    5. The video I uploaded to Vimeo is only 720p, why?
      • Free Vimeo accounts are limited to 720p video. You need to upgrade your Vimeo account to be able to show 1080p or higher videos.
  5. TimeLapse on Jailbroken devices
    1. I've jailbroken my device, will TimeLapse work?
      • Maybe, maybe not. TimeLapse does not check if your device is Jailbroken. However, Jailbroken devices show many mysterious crashes for unknowable reasons. You may lose your videos and may be unable to use the in-app purchases in TimeLapse - Free. This is especially true if you have installed various system tweaks. See the next question.
    2. What Jailbreak system tweaks are incompatible with TimeLapse?
      • Probably quite a few. Generally any system tweak that involves the device's video facilities, the camera, the UI or in-app purchases can and will cause problems. This is a list of known incompatible tweaks (there are likely many more):
        • Universal Video Downloader
        • Auto App Translate
        • Springtomize
        • Winterboard
        • TypeStatus
        • SogouInputIPhoneIOS7_arm64
  6. Troubleshooting
    1. I started a capture session that has stopped working now I'm afraid to lose my video and or photos. What do I do?
      • First, don't start a new capture session as this will erase whatever ongoing session is currently running. Generally, whatever photos have been capture will be saved and accessible in the Projects tab. For video, you can try to salvage in progress video files to your PC using iTunes File Sharing. In progress video files will have names of the form vidNNNN.mov. Once you have successfully downloaded the video files to your PC you may stop the capture session.
    2. TimeLapse is misbehaving on startup. What do I do?
      • In the Settings app, find TimeLapse's settings and switch Reset to ON. Go back to TimeLapse and it should stop the session and return to the normal screen.
    3. I re-installed TimeLapse - Free, where did my purchases go?
      • No worries, your purchases are still yours. In the in-app TimeLapse store, tap the Restore button, enter your password (or fingerprint) and all your purchases will be restored on the device for free.
  7. Everything else
    1. I created a really cool TimeLapse. Can I post it on your forum?
      • Yes, please! It's always great to see the new and inventive ways TimeLapse is used around the world.
    2. TimeLapse is awesome!
      • That's great! Please take the time to write TimeLapse a review on iTunes. Positive reviews are the lifeblood of TimeLapse and ensure its continued development and improvement.
    3. TimeLapse is not so awesome
      • I'm sorry to hear that. Please let me know why on the support forum. Whatever it is, it can likely be addressed. However, if you really want to see your problem fixed, please don't leave a negative review on iTunes. Negative reviews impact TimeLapse sales and its viability. If sales get too low, TimeLapse will not be updated anymore and your problem will never be fixed. Negative reviews harm TimeLapse and don't really help you with your problem.
    1. I have question that is not answered here...
    2. I want a refund, how do I get it?
      • I'm sorry to hear that you didn't find TimeLapse useful and I'd like to hear why. Please let me know why in the support forum.
      • In the same way that you purchased TimeLapse on iTunes, refunds are handled by Apple. Please contact Apple for a refund.