Hi there
I installed the free version of the app and bought the in-app upgrade to the full version. Then last week I accidentally deleted it so i had to re-install the app from the app store. Normally, the app store won't charge you again if you download something you have already paid for. But I made a mistake of downloading the full version when I probably should have downloaded the free version. So now I have two versions and would have effectively paid for the same app twice. Any chance of a refund?
BTW awesome app and loved it!
Paid for the app twice - refund possible?
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Re: Paid for the app twice - refund possible?
I'm glad to hear you like TimeLapse.
You can ask Apple for a refund. I don't know their policies but I think you have a pretty compelling story and from what I've heard they tend to be fairly lenient with refunds.
Alternatively, I can offer you a couple promo codes to gift TimeLapse to someone else.
Let me know.
You can ask Apple for a refund. I don't know their policies but I think you have a pretty compelling story and from what I've heard they tend to be fairly lenient with refunds.
Alternatively, I can offer you a couple promo codes to gift TimeLapse to someone else.
Let me know.
Re: Paid for the app twice - refund possible?
Thanks for the quick reply! I have sent a refund request to Apple on the app store.
Keep up your good work - really love your app!
Keep up your good work - really love your app!